Moomooda is committed to protecting your privacy. This Privacy Policy explains how Moomooda collects and uses your personal data. It also describes your rights with Moomooda and how to exercise them. You may contact us on matters of privacy and data protection by sending an email to sales.moomooda@gmail.com

By using the Moomooda website(s), you accept our Privacy Policy and our processing of your personal data. It is important that you read and understand our Privacy Policy before using our website; this includes but is not exclusive to browsing the catalogue, conducting a search on the catalogue, registering for a customer account online and making purchases via our ecommerce system.
Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Moomooda may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/01/2021.

Who are we? 
We are Moomooda. All our products are available to purchase online on any of our retail websites. Moomooda is a trading name of Auranzebo.
  

How do we collect information from you? 
We obtain information about you when you use our website(s), for example, when you register for a user account to make your shopping experience better, when you purchase a product, when you register as a subscriber on our newsletter list or when you connect with us over Online Marketplaces and social media such as eBay, Etsy, Amazon, Facebook, Instagram, Pinterest and Twitter.
We may collect the following information:

• name and job title
• contact information including email address, postal address and telephone number
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• internal record keeping.
• we may use the information to improve our products and services.
• we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Third-Party Payment Processor
We Moomooda do not store credit / debit card details or your financial information.

Moomooda use third party payment processors, Shopify, Stripe and PayPal for all payment processing. Moomooda does not store credit card details and instead relies on the third-party payment processor companies for this service.
In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. All such payment information is provided directly to our third party processors, Shopify, Stripe and PayPal, whose use of your personal information is governed by their own privacy policy.

You may view each third party payment processors Privacy Policy at the following weblinks:

• Shopify: https://www.shopify.com/legal/privacy
• Stripe: https://stripe.com/gb/privacy
• Apple Pay: https://support.apple.com/en-gb/HT203027
• PayPal: https://www.paypal.com/en/webapps/mpp/ua/privacy-full

 

Shopify Hosting
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

 

Security
We strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential.

In order to prevent unauthorised access or disclosure of personal information, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Cookies Use
We Moomooda website(s) use cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. The cookies collect statistical data about your browsing actions and patterns and do not identify you as an individual.

It is possible to switch off cookies by setting your web browser preferences. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

 

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways.

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at moomooda@gmail.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request the details of the personal information we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email Moomooda at sales.moomooda@gmail.com

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at sales.moomooda@gmail.com. We will promptly correct any information found to be incorrect.
 

Your rights to removal 
You have the right to withdraw your consent for Moomooda to use your information at any time. You have the right to request the removal of your information from all the systems in our business, unless we are required to keep that information by law. To make this request please email sales.moomooda@gmail.com and we will contact you to validate your identity for the removal request. We will endeavour to remove your information within 30 days from the date of request. If data removal is anticipated to take longer than 30 days we will communicate this with you giving clear reasons as to why the delay on the removal request.